Retail Business Group drives operations of Retail & E-commerce business for Eros Group under the shop brand of Eros Digital Home. It is a progressive business group consisting of over 275 professionals coming from best of the industry experience and educational background. The Business Group has grown multi- fold in revenues and continue to have an aggressive plans to expand further. With over 30 multi brand multi category stores across emirates & in most of the prominent shopping malls, Retail Business group introduced towards the end of 2015, its web portal www.erosdigitalhome.com for the convenience of online purchases for its customers.
The key strength of Eros Digital Home is its multi-lingual, customer friendly and well trained sales personnel who not just sell but act as a consultant to customers in order to educate them and provide them with a solution that fulfils their need. The philosophy “Customer is GUEST’ trains its team members to align their customer approach to Greet, Understand, Explore, Sell and Thank. The value Added Services offered is designed to support consumers in making their purchase convenient during as well as post purchase cycle. Interest free installment schemes, Product insurance, damage protection and Extended Warranty are to name few.